Terms and Conditions
Last Updated: April 13, 2026
Welcome to KEIA. These Terms and Conditions govern your use of our website and the purchase of our handcrafted leather bags and precision watches. By accessing our site or purchasing our products, you agree to be bound by the following terms.
1. General Conditions
By agreeing to these Terms, you represent that you are at least the age of majority in your jurisdiction of residence. We reserve the right to refuse service to anyone for any reason at any time.
As an original manufacturer based in the United Arab Emirates, all products are designed and produced by our in-house staff. We strive to ensure that all digital representations of our products are as accurate as possible; however, due to the nature of genuine leather and screen calibrations, slight variations may occur.
2. Intellectual Property
All content included on this site—such as text, graphics, logos, images, watch designs, and handbag patterns—is the exclusive property of KEIA. You may not reproduce, duplicate, copy, sell, or exploit any portion of our designs or brand identity without express written permission from us.
3. Accuracy of Billing and Account Information
We reserve the right to refuse any order you place with us. In the event that we make a change to or cancel an order, we will attempt to notify you via the email or billing address provided. You agree to provide current, complete, and accurate purchase and account information for all transactions made at our store.
4. Pricing and Modifications
- Prices for our products are subject to change without notice.
- We reserve the right at any time to modify or discontinue a specific model of watch or bag without prior notice.
- We shall not be liable to you or to any third party for any modification, price change, or discontinuance of the service.
5. Products and Craftsmanship
Our products are manufactured by our own dedicated team.
- Leather Goods: As we use premium, authentic materials, natural markings or grain variations are characteristics of quality, not defects.
- Timepieces: Our watches are precision instruments. Misuse, unauthorized repairs, or exceeding the rated water resistance will void technical support and return eligibility.
6. Governing Law
These Terms and Conditions and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising from the use of this website or the purchase of products shall be subject to the exclusive jurisdiction of the courts of the UAE.
7. Limitation of Liability
KEIA shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our products. Our liability to you for any cause whatsoever will at all times be limited to the amount paid by you, if any, for the product.
8. Changes to Terms and Conditions
You can review the most current version of the Terms and Conditions at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. It is your responsibility to check our website periodically for changes.
Contact Information
Questions about the Terms and Conditions should be sent to us at:
Email: support@keia.shop
Address: Al Quoz 2 Warehouse E 21 Dubai, United Arab Emirates